Terms and conditions
Purchasing of Goods
The purchasing system is designed to be quick, simple and secure. Before placing your order please ensure that:
1) You have selected the correct item including style
(adults/kids/home/away/3rd).
2) You have selected the correct size (if applicable).
Please be aware that a full refund (shirt + shipping) will not be accepted for
incorrect sizes ordered, incorrect reading of the description, parcel not picked…
Only the shirts will be refunded, provided that the tags (if applicable) are still attached and/or that the condition of the shirt as the same as when it was sent to you.
3) You are aware of the expected delivery days (2 days to 3 weeks after the
reception of the tracking code, according to your country of residency)
4) You are aware of the quality of all jerseys (see FAQ).
Shipping
If you choose for international tracked shipping your item will arrive in 2-21 working days after receiving the tracking code, depending on where you live.
Please allow us a maximum of 1-2 business day to prepare your order before shipping it.
Any customs or import duties are levied once the package reaches its destinationcountry. Additional charges for customs clearance must be borne by the recipient.
We have no control over these charges and cannot predict what they may be.
Items are always shipped as ‘gifts’ to avoid the customer extra charges.
Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
Return Policy
If for some reason you are not happy with your purchase, you will be assisted as far as possible under the following conditions;
1) You contact our TANGO FOOTBALL SHIRTS within 48h of receipt to explain the reason for return.
2) A solution will be given as soon as possible and may include one of the
following;
• A full refund of the shirt providing the reason for return is deemed genuine and the purchase is returned and signed upon receipt. The return postage will be paid in full by the sender unless agreed otherwise by TANGO FOOTBALL SHIRTS.
• A partial refund of the shirt(s) ordered providing the reason for refund is
deemed genuine by TANGO FOOTBALL SHIRTS.
• Import duties charged to TANGO FOOTBALL SHIRTS after a returned order will not be accepted and must be paid by the customer, unless agree otherwise. ALL returned packages must be sent as GIFT of a low value.
Note that the shipping costs of the products will NEVER be refunded unless
stated otherwise by TANGO FOOTBALL SHIRTS.
Shirts cannot be refunded after the tags have been removed (if applicable).
TANGO FOOTBALL SHIRTS is not responsible for any damage after the tags have been removed (if applicable) or parcels that have been stolen after the post service marked a parcel as ‘delivered’.
Unavailability item
Although every care is taken in the updating and maintenance of the
tangofootballshirts.com online store, products ordered that are unavailable will be treated with the following;
1) You will be contacted and given an approximate date of delivery, with the
decision of acceptance being solely under the buyers discretion.
2) You will be contacted and offered a full and instant refund.
Email Privacy Policy
When purchasing from the tangofootballshirt.com online store, you will be
automatically registered onto our mailing list. This means;
1) You have given acceptance for your email address to be used for our monthly Newsletter.
2) You have given acceptance for your email to be used for special promotions offered by tangofootballshirts.com
We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.
Why did you receive an email from us?
If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future (“opt-in”), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings. (c) you subscribed to the mailing list of one of our partners.
How we protect your privacy?
We use security measures to protect against the loss, misuse and alteration of data used by our system.
Sharing and Usage
We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.
How can you stop receiving email from us?
Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.
If you have received unwanted, unsolicited email sent via this system or
purporting to be sent via this system, please forward a copy of that email with your comments to infotangofs@gmail.com for review.
Privacy Policy Changes
This policy was updated on October 2020.
Abuse Policy – Zero Tolerance
Sending email to people who have not specifically requested it is “spam”.
TANGO FOOTBALL SHIRTS accounts may not to be used to spam! Spamming is a serious offense that we do not permit.
Abusive Usage Includes:
Sending email to people who have not specifically requested information from you.
You may not use email lists that are purchased, rented, leased, or in any way bought from a third party.
Batching or in any way trying to script the addition of new subscribers to the web form subscribe methods.
Sending unsolicited email thru third parties that then references an account
here either in the email or on a landing page of a website.
Newsgroup or discussion forum postings to off topic newsgroups that prohibit those types of posts.
Service Agreement Violations:
Concerning spam, the AWeber Systems, Inc. Service Agreement reads:
“Spamming, or the sending of unsolicited email, using an email address, URL that is maintained on an AWeber Systems machine, or directing traffic to a web page that contains any reference to AWeber Systems is STRICTLY prohibited.
TANGO FOOTBALL SHIRTS will be the sole arbiter as to what constitutes a
violation of this provision. This action WILL RESULT in immediate termination of your account without refund. Any service interruptions as a result of subscribers spamming will be billed to the subscriber at $10.00 per hour until service is restored. Subscriber will also be in violation of the AWeber Systems Service Agreement and subject to legal action.”
TANGO FOOTBALL SHIRTS Zero Tolerance Policy:
If any account is reported or caught violating these terms of service it will be immediately terminated. The customer will not be issued a refund, and will not be given access to any data in the terminated account.
Images
The images of products used for the website tangofootballshirts.com are all taken by ourselves but category images and any additional photos may come from the internet. If a certain picture of you is used, please contact us and we’ll remove it.
Questions?
There’s more to spam than just sending e-mail. For more information about
unacceptable uses of TANGO FOOTBALL SHIRTS accounts contact us directly.
Help TANGO FOOTBALL SHIRTS Stamp out Spam:
If you have received an unsolicited e-mail from a TANGO FOOTBALL SHIRTS account, tell us. Forward the message you received, including the mail headers, to infotangofs@gmail.com. Include a note letting us know that the message is spam, and that you did not specifically request to receive information from the sender.